Christine M. Dillard  holds a bachelor of arts from the University of Missouri and is Utility Process & Systems Trainer at Black Hills Energy. She is an engaged Software Trainer, Project Manager and Curriculum Developer with 25 years of experience. Gifted at communicating and presenting technology in a straightforward, accessible way. Christine  is accomplished in financial and business process performance, analysis and reporting. Highly organized, effective leader and trainer. Adept at developing and implementing operational processes, documentation and systems. Quickly grasps business priorities to identify optimal personnel and solutions.