Rick Musgrove is technician support specialist at HIAB USA. He is responsibility assisting technicians and operators when they encounter problems that are beyond their level of knowledge or skill set. As the training manager, he is responsible for the development and implementation of the HIAB Technical Training Program. Rick successfully developed and implemented a multi-tiered training program, On the Job Training, and Just In Time training for the technicians. More information about Rick at Hiab’s website