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Meet Zoua Her

Zoua Her

Member Services Trainer

Associate Trainer

Contact Info

Sweetemz1@gmail.com

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A little about Zoua Her

Zoua is an accomplished Trainer with strong technical skills, troubleshooting skills and great attention to detail. Responsible for training new associates in medical health insurance and customer service. Zoua works with Michigan Education Special Services Association (MESSA)

Experiences

EvaluationQuality AssuranceGeneral EducationTraining Needs AnalysisWorkflows

Zoua Her has been certified by IBCT As:

Standards

Certified Since:

Recertified on: 

Expires on:

12/15/2021

12/15/2021

12/15/2024

Certification status:

Sending the first CER:

Sending the second CER:

Recertification Before:

Certified Since:

Recertified on:

Recertified on:

12/15/2021
12/15/2021
12/15/2024

Certification status:

Sending the first CER:

Sending the second CER:

Recertification status:

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Earning an IBCT Credential provides you with instant credibility and increased visibility to prospective clients in a growing industry. It also helps you build your professional network. You’ll join a global network of more than 30,000 professional trainers and talent professionals, all with the same passion to change lives and make difference.

Study Load

50+Contact Hours

  • Successfully pass the admission interview
  • Completion of the intensive skills training
  • Passing a set of hands-on exams
  • Continuing education activities
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Equivalent to

2.5+ECTS

  • Building trust and rapport with participants
  • Show a commitment to IBCT ethical standards
  • Provide a document portfolio
  • Recertification every 3 years
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Study Load

200+Contact Hours

  • Completion of the intensive skills training
  • Passing a set of professional exams
  • Triannual personal development plan
  • Previously attained the IBCT AT Certification
Join The Program Now

Equivalent to

5+ECTS

  • Adhere to the IBCT Code of Conduct and Ethics
  • Submit Annual Personal Development Plan
  • Maintaining professional attitude
  • Recertification every 3 years
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Study Load

450Contact Hours

  • Intensive skills training
  • Passing a comprehensive exam
  • Triannual personal development plan
  • Develop an HRD project plan
  • Previously attained the IBCT AT and CPT Certification
Join The Program Now

Equivalent To

16+ECTS

  • Post master level
  • Evidence-based customer satisfaction
  • Submit Annual Personal Development Plan
  • Maintaining professional attitude
  • Recertification every 3 years
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